If you log in with the wrong email or password a prompt will come up advising you of invalid credentials.
Please ensure that you are logging in with your current BoardPro email account and password.
To reset your password click on "Forgot your password":
In the pop-up box enter in the email you use for BoardPro
Go to your inbox and follow the steps to create a new password for BoardPro.
If you have forgotten your BoardPro email or should you still continue to have login problems please contact your administrator or BoardPro support.