On navigation bar click on "Organisation" and go to Automation -Email Action Items Reminders.

BoardPro will automatically send out two reminders to owners of action items. 

The first one is sent out 7 days (by default) prior to the due date and the second one is sent on the due date.

The administrators of your organisation can manage two settings with reminders:

  1. Enable/disable automatic reminders altogether -switch the toggle off/on
  2. Change the number of days before the first reminder email goes out -click on the number field and either use the up down arrows or type in the number of days

The owner of an action will receive an email such as this:  

They can then respond by updating the status of the action by clicking on the green "Update" box directly from their email.

Related Articles:
How to find and edit past Actions
Action Item FAQ's
Adding Action Items

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