There are two ways to manage Action Reminders:
From the Action Item List Page
The Administrator/Chair and Board Secretary can email a specific Action Reminder.
Go to the Action you would like to send out a reminder for
Click on the context menu (3 dots on the top right-hand side)
Select 'Send Reminder'
You can add any additional comments to the email reminder sent to the Action Owner(s) in the Action Notice pop-up box window.
Automated Email Reminders
On the navigation bar, click "Organisation" and go to Settings > Notifications.
The administrators of your organisation can manage two settings for reminders:
Enable/disable automatic reminders for everyone - switch the toggle off/on
Change the number of days before the first reminder email goes out.
If the reminder is enabled, BoardPro will automatically send out two reminders to owners of action items.
The first one is sent out "7 days" (by default) before the due date - to change how many days click on the number field and either use the up-down arrows or type in the amount your organisation prefers.
The second one is sent on the due date.
Related Articles:
How to find and edit past Actions
Action Item FAQ's
Adding Action Items