I invited a board member. How can I tell if they have accepted?
On the People page in BoardPro, you can check who has login access.
If a Board member has login access, they have accepted the invitation and completed their registration. Those without login access have not yet completed or received the invite.
How can I help a Board Member who has forgotten their password?
The main login page (https://app.boardpro.io) has an option for users who have forgotten their password. They must enter their email address, and a reset token will be sent to them. For more detailed instructions, check out this guide: How to reset your forgotten password.
How can I change the name of a Board Member?
There are two ways to update a person's name in BoardPro:
Administrators, Board Secretaries, or Chairs:
Go to the People page.
Click on the member's name and make the corrections in the pop-up box.
Individual Board Members:
Log in to BoardPro.
Click on My Account under their name in the top-right corner and update their details.
See Also
Managing People
My name is spelled wrong!