BoardPro currently supports the following payment methods:
Credit card payments: Payments can be made using any major credit card
Invoice payments: Organisations without a credit card can opt to pay via invoice. Invoicing is only available for annual payments
Note: BoardPro plans to transition to a credit card-only payment system in the future. No fixed date has been provided for this change.
Update payment details
If you need to update your payment method or credit card details:
Log in as the account owner (only account owners can update billing details)
Navigate to Settings
Select the Billing tab
Note: If there is no Billing tab, contact BoardPro support via live chat or support@boardpro.com.
Invoice payment options
For users paying by invoice:
You can switch to invoice payments during or after the free trial. The account owner must contact support via live chat or support@boardpro.com
Invoices are emailed to the billing contact on the account
Payments can be made via online bank transfer using the invoice number as the payment reference
After payment, send your remittance advice to remittance@boardpro.com to ensure the payment is marked as paid promptly
Payment status and confirmation
Billing in advance: Payments are billed in advance for the current plan. If additional committees are added, a prorated charge applies
Subscription renewal: Subscriptions paid by credit card are automatically charged on the renewal date
Cancellations: You can cancel your subscription at any time. No further charges will be applied after cancellation. Partial refunds are not provided for early cancellations
Future changes to payment options
While invoice payments are currently supported, BoardPro plans to transition to a credit card-only payment system in the future. Users relying on invoice payments should consider this change when managing their subscriptions.