BoardPro

One Login, Multiple Boards

Mike Patterson

Rajit Theodore

Vicki van Eeghem

From Emails to Passwords to Technical Stuff 

Frequently Asked Questions 

Learn to make the most of BoardPro with complimentary online training

Live Training Webinars

Complimentary resources to help you to get the most out of BoardPro and making governance easy

BoardPro and Governance Training

Complimentary Training 

Change your Password

Forgot Password

What to do if you have forgotten your password and are locked out

Locked out of your account

How to troubleshoot if you are unable to login

Unable to login to BoardPro

Easier for frequent users to access BoardPro quickly

Stay Signed in for 30 Days

Kim Thibault

Login Page and Passwords

FAQs about Access Roles

Access Roles in BoardPro

Add a personalised profile picture to BoardPro

Add your Profile Picture

Update Your Login Email in Just a Few Steps

How to change your Email Address

How to update your name in personal settings

My Name is Spelled Wrong

How to turn on your Multi-Factor Authentication (MFA)

Enable Multi-Factor Authentication (MFA)

How to log in with multi-factor authentication enabled

Log in with Multi-Factor Authentication (MFA)

Steps to recover from a MFA Lockout, Switch MFA methods or Disable MFA

Manage and Prevent MFA Lockouts

Getting started—perfect for anyone new to authenticator apps!

Downloading an Authenticator App (MFA)

Frequently asked questions about using MFA in BoardPro

FAQ's on Multi-Factor Authentication (MFA)

Mitchell Farmer

My BoardPro Account

Annotations are available based on the status of the Meeting

When are Annotations available during a Meeting?

How to Resolve Issues with Accessing or Downloading Board Packs in BoardPro

Resolving issues with downloading or accessing Board Packs

Meetings (from Agendas to Minutes)

How to complete your registration with BoardPro

Accept an Invitation from BoardPro

How to troubleshoot if a person is unable to register.

Problems Registering with BoardPro

Supporting People

How to add a Shortcut to BoardPro to your Windows 10 Desktop

Add a BoardPro Shortcut to your Desktop

How to create a link to BoardPro on your iPad or mobile phone.

Add BoardPro to the home screen of your mobile device

BoardPro Security

Remove those pesky numbers in the red circle

How to clear the chat numbers

How to print your Board Pack for the best result.

Print the Board Pack with a mixture of landscape and portrait orientations

Saving an Excel Sheet as a PDF

Technical details to add to your server / firewall to ensure BoardPro email come through

Whitelist the BoardPro email domain

Technical Stuff

A fresh design and smoother experience, while keeping all the familiar features you already know and use

The new BoardPro layout

New Layout

BoardPro Limited

Login to BoardPro

Find answers and get help from Intercom Support and Community Experts

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