BoardPro

Vicki van Eeghem

Kim Thibault

Rajit Theodore

From Emails to Passwords to Technical Stuff 

Frequently Asked Questions 

Join a free webinar on a specific or general topic

Live Training Webinars

Complimentary Training 

FAQs about Access Roles

Access Roles in BoardPro

Changing your Password

Forgot Password

How to change or update your email address

How to change your email address

Locking account on login after 7 failed passwords entered

Locking account on login

How to troubleshoot if you are unable to login

Unable to login to BoardPro

Emails and Passwords

BoardPro Notes is available based on the status of the Meeting

When is BoardPro Notes available at a Meeting?

Meetings (from Agendas to Minutes)

Getting started for people new to authenticator apps

Downloading an Authenticator App (MFA)

Use Gravatar to add your Profile pic to BoardPro

Add your Profile Picture

How to log in with multi-factor authentication enabled

Logging in with Multi-Factor Authentication (MFA)

How to update your name in personal settings

My name is spelled wrong!

How to enable/disable multi-factor authentication (MFA)

Enabling Multi-Factor Authentication (MFA)

Matthew

Mitchell Farmer

My BoardPro Account

How to complete your registration with BoardPro

Accepting an Invitation from BoardPro

How to troubleshoot if a person is unable to register.

Problems Registering with BoardPro

People Helps

How to add a Shortcut to BoardPro to your Windows 10 Desktop

Add a BoardPro Shortcut to your Desktop

How to create a link to BoardPro on your iPad or mobile phone.

Adding BoardPro to the home screen of your mobile device

BoardPro Security

Remove those pesky numbers in the red circle

How to clear the chat numbers

IE11 is just too old to work with BoardPro - but changing is simple

Internet Explorer not Supported

How to print your Board Pack for the best result.

Printing the Board Pack with a mixture of landscape and portrait orientations

Saving an Excel Sheet as a PDF

What to do when your board pack (or agenda, or minutes) starts with =_utf-8...

The file name of my board pack is really weird...

Technical details to add to your server / firewall to ensure BoardPro email come through