Frequently Asked Questions
From Emails to Passwords to Technical Stuff
By Vicki and 4 others5 authors30 articles
- Change your PasswordUpdate your password from your account settings at any time.
- Forgot your password?How to reset your forgotten password in BoardPro
- Locked out of your accountWhat to do if you have forgotten your password and are locked out
- Trouble logging in to BoardPro
- Stay Signed in for 30 DaysStay signed in to BoardPro for faster access.
- Add a BoardPro Shortcut to your DesktopHow to add a Shortcut to BoardPro to your Windows 10 Desktop
- Add BoardPro to the home screen of your mobile deviceHow to create a link to BoardPro on your iPad or mobile phone.
- BoardPro SecurityHow secure is BoardPro?
- Print the Board Pack with a mixture of landscape and portrait orientationsHow to print your Board Pack for the best result.
- Saving an Excel Sheet as a PDFHow to save an excel sheet as a PDF
- Whitelist the BoardPro email domainTechnical details to add to your server / firewall to ensure BoardPro email come through
Billing
FAQs on billing
- Available payment methodsPayment options for BoardPro Subscriptions
- How to update payment detailsHow to update payment details or credit card information in BoardPro
- How do I cancel my BoardPro subscription?How to Cancel Your BoardPro Subscription
- Upgrades, downgrades, and renewalsHow does BoardPro handle billing for subscription upgrades, downgrades, and renewals?