When you log into BoardPro, on the top right of the screen, you will notice the Support button.
If there are unread messages from us, a red number appears in the message box.
To clear the messages :
Click on the icon to open
Click on "Messages"
The list opens in chronological order, from the most recent message. Anything with a red dot beside it is unread.
Please click on a message to open it, and then, on the top left, click the back arrow to return to the list. This will mark that message as read.
Do this for any unread message, and the numbering and messaging reminders will be cleared. If this does not work, please notify BoardPro support.
To close out of the Chat/Conversation box click on the "x" on the top right.
