If you suspect someone has hijacked your email and changed your password, please immediately inform BoardPro Support and your organisation's Administrator. Contact us at: support@boardpro.io.
Sometimes we can forget our password - it happens.
If you cannot remember your password and don't select the Forgot Password help, BoardPro will lock your account after several failed password attempts.
After several failed attempts, you will get a warning that the Login has failed. You will need to either wait for a few minutes or try the forgot password link.
Your options are:
Wait for 10 minutes and try again.
Reset your password.
The forgot password link is just below the login button.
If you choose to reset your password, you will be directed to the Reset Password page.
You can just enter your email address and click Continue.
You will then be emailed a verification code. Please check your inbox and then enter the code on the page.
After entering your verification code, click Continue. You can then set your new password and click Continue.
You'll then be logged in.