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Whitelist the BoardPro email domain

Technical details to add to your server / firewall to ensure BoardPro email come through

Written by Kim Thibault

Add BoardPro to your safe senders list

To ensure BoardPro emails are delivered successfully, add the following details to your safe senders list, email allowlist, or firewall configuration.


BoardPro email delivery details

Type

Value

Domain

boardpro.io

Hostname

o1.mta.boardpro.io

Sending IP

167.89.21.21

From addresses


Update your email security settings

Add the domain, hostname, IP address and sender email addresses listed above to your organisation's:

  • Safe senders list

  • Email allowlist

  • Spam filtering rules

  • Firewall or email gateway configuration

Note: If your organisation uses a third-party email security provider, you may need assistance from your IT administrator to update these settings.


Verify email delivery

After updating your settings, send a test notification from BoardPro and confirm that it is received successfully.

Tip: If BoardPro emails are still not being delivered, check your spam or quarantine folders and contact your IT administrator for further assistance.

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