MFA is a security method that requires two or more factors to verify your identity. Essentially, it proves you are who you say you are!
This is important for organisations that want increased security in accessing their governance information.
Enable MFA
Click your Profile menu on the lower left and select Settings.
Click into your Login & Security tab.
Scroll down the page to the MFA section where you can select either to use an Authenticator App or Email Verification.
You can choose one of two available authentication methods:
1. Authenticator App (recommended)
Before you begin, you will need an authenticator app installed on your phone, such as Microsoft Authenticator. If you are new to authenticator apps, you can learn more about recommended Authenticator Apps (MFA) here.
Next to the Authenticator app, click Set Up to begin.
Open your preferred authenticator app on your phone. Use the "+" icon to add a new account. When prompted, scan the QR code displayed by BoardPro.
The app will then generate a verification code, which you must enter underneath the QR code. Then click Verify to complete the setup process.
If your authenticator app is successfully verified, you will be returned to the Login & Security page, where you will see a green "Enabled" label next to Authenticator App.
NOTE: Your authenticator app is unique to you and is not automatically managed by BoardPro. If you make changes, such as changing your email address or switching MFA methods, you must update your authenticator app manually.
2. Email Verification
Next to Email Verification, click Set Up to begin.
You'll see a prompt reminding you to check your email for the code each time you log in. Click Enable to confirm.
Once enabled, you will see a green “Enabled” label next to Email Verification.
NOTE:
The People List page will display an MFA label against each user in your organisation using MFA.
Locked out, switched or lost phone
If you’re locked out of your account due to MFA, or if you’ve changed or lost your device, or need to disable MFA, please see Manage Multi-Factor Authentication (MFA) in BoardPro.