This is important for organisations wanting to increase access security to their governance information.
What is an Authenticator App?
An authenticator app is a mobile tool that adds extra security to your online accounts—including BoardPro. It generates six-digit, time-based codes that change every 30 seconds. When signing in, you’ll need to enter this code in addition to your password—making it much harder for anyone else to access your account.
How to get an authenticator app
If you already have one on your phone (like Google Authenticator or Authy), you can use it for BoardPro. Otherwise, we recommend Microsoft Authenticator, a free and trusted option.
Note : Install the authenticator app on your phone before enabling MFA in BoardPro!
Google Android
Open Google Play and search for Microsoft Authenticator
Install the app, then return here to set up MFA.
Apple iPhone
Search for Microsoft Authenticator in the App Store
Install, then come back to set up MFA in BoardPro
What Next?
Once you have an authenticator app installed on your phone:
Set up MFA in BoardPro by scanning a QR code in your Settings.
Use the app’s rotating 6-digit code when logging in.
That’s it—simple, secure, and fast!
❓ Need More Help?
Check the Enable MFA and Logging in with MFA guides
Contact the Support team via in-app chat or email if you get stuck—we’re here to help!