If you (Administrator, Board Secretary or Chair) need to update or change an email address for someone within your organisation who does not have login ability please follow these steps:
On the People Page, click on the context menu (3 dots) at the end of their name and select Edit.
In the pop up box that opens -scroll down to where it says Email Address and click on the pencil icon.
A new box opens where you can enter in the new email address and enter in the reason for the change. Then click the green Update Email button.
- You can now choose to either send them a new invitation or invite them at a later date.
- Changes made to the email address will be reflected in the People Change Log
If a person Can Login to BoardPro and needs to update their email address.
- You can change your email address yourself via My Settings under your name on the top right menu
- They or the administrator of their organisation can request for BoardPro to do it for them. Click on the blue chat icon in BoardPro to connect directly to a Customer Success team member.