MFA is a security method that requires two or more factors to verify your identity. Essentially, it proves you are who you say you are!
This is important for organisations that want increased security in accessing their governance information.
Enable MFA:
Click your user icon at the top right and navigate to My Account > Login & Security
You can choose one of two available authentication methods:
1. Authenticator App (recommended)
Before you begin, you will need an authenticator app installed on your phone, such as Microsoft Authenticator. If you're new to authenticator apps, consider reviewing 'How to Set Up an Authenticator App (MFA)' for guidance.
Click Set Up to begin.
Open your preferred authenticator app on your phone. Use the "+" icon to add a new account in the app. When prompted, scan the QR code displayed by BoardPro. The app will then generate a verification code, which you must enter underneath the QR code. Then, click "Verify" to complete the setup process.
If your authenticator app is successfully verified, you will be returned to the Login & Security page, where you will see a green "Enabled" label next to Authenticator App.
NOTE: Your authenticator app is unique to you and is not automatically managed by BoardPro. If you make changes, such as updating your email address or switching to a different multi-factor authentication (MFA) method, you will need to update your authenticator app manually.
2. Email Verification
Click Set Up to begin.
Click Enable to confirm.
Once enabled, you will see a green “Enabled” label next to Email Verification.
Switch authentication methods:
Click Switch next to the authentication method you want to switch to, and follow the instructions above to enable that method.
Disable MFA:
To disable MFA, click Remove next to the currently enabled method.
When MFA is disabled, neither method will display an "Enabled" label.
NOTE: If you disable MFA via the authenticator app, it will not be automatically removed from the app in BoardPro. You will need to open the authenticator app on your phone and manually remove the BoardPro account from the app.
See who has enabled MFA:
The People List page displays an MFA label next to each user in your organisation who uses Multi-Factor Authentication (MFA).
