MFA is a security method that requires two or more factors to verify your identity. Essentially, it proves you are who you say you are!
This is important for organisations that want increased security in accessing their governance information.
Enable MFA
Click your Profile menu on the lower left and select Settings.
Click into your your Login and Security tab.
Scroll down the page to the MFA section where you can select either to use an Authenticator app or email verification.
You can choose one of two available authentication methods:
1. Authenticator App (recommended)
Before you begin, you will need an authenticator app installed on your phone, such as Microsoft Authenticator. If you are new to authenticator apps, you can look at How to set up an Authenticator App (MFA).
Next to the Authenticator app, click Set Up to begin.
Open your preferred authenticator app on your phone. Use the "+" icon to add a new account. When prompted, scan the QR code displayed by BoardPro.
The app will then generate a verification code, which you must enter underneath the QR code. Then click Verify to complete the setup process.
If your authenticator app is successfully verified, you will be returned to the Login & Security page, where you will see a green "Enabled" label next to Authenticator App.
NOTE: Your authenticator app is unique to you and is not automatically managed by BoardPro. If you make changes, such as changing your email address or switching MFA methods, you must update your authenticator app manually.
2. Email Verification
Next to Email Verification, click Set Up to begin.
You'll see a prompt reminding you to check your email for the code each time you log in. Click Enable to confirm.
Once enabled, you will see a green “Enabled” label next to Email Verification.
Switch authentication methods
You can change from one type of MFA authentication to another. Click Switch next to the authentication method you want to switch to, and follow the instructions above to enable that method.
Disable MFA:
To disable MFA, click Remove next to the currently enabled method.
When MFA is disabled, neither method will display an "Enabled" label.
NOTE: If you are disabling MFA via the Authenticator app, disabling it in BoardPro will not automatically remove it from the app. You will need to open the authenticator app on your phone and manually remove the BoardPro account from the app.
See who has enabled MFA:
The People List page will display an MFA label against each user in your organisation using MFA.
